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Article 6
You may recently have seen a request on our website asking you to participate in a customer satisfaction survey. This survey asked over 2000 users of the website about their reaction to the re-design...
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Getting ready for winter & responding to your feedback
• Getting ready for winter • Responding to your feedback • Sneak preview of the new mobile site! One of the problems we had last winter was where temporary timetables were introduced by the train...
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Our new mobile site’s up and running!
As promised in my blog earlier in the month – our new look mobile site has been launched today! On your mobile phone, simply browse to http://m.nationalrail.co.uk and you’ll see the new look site. It’s...
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Viewing the full site from a mobile device
Hello, Kathryn from NRE here, posting a quick guest slot to update you on some progress. The good news is that on Thursday (hopefully by lunchtime) you’ll be able to access the full NRE website on...
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Spring is finally upon us!
Spring is finally upon us and the warmer weather is definitely putting a spring in the step of all of us here at National Rail Enquiries. In this month’s blog I am going to share my experiences from my...
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National Rail Enquiries announces a new app for iPhone & Android
I’ve got some exciting news! For the last few months the team have been working on an exciting project to bring all the best bits of National Rail Enquiries onto your smartphone. Today, I’m delighted...
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New look homepage & number 1 for use of Twitter in Social Brands 100
By now you will hopefully have discovered our new look homepage! As promised in the March blog, the changes we’ve implemented have been specifically as a result of feedback given by customers through...
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